If you have facial swelling, a serious injury to the face or mouth, or trouble breathing or swallowing, call 911 or go to the nearest emergency room. For orthodontic problems, call or text us at (212) 688-4663.
Patient Care
Most Orthodontic Problems Can Wait
True orthodontic emergencies are rare. Most issues, such as a loose bracket or a poking wire, can be managed comfortably at home until we can see you.
Let us know about any problem so we can schedule a repair and keep your treatment on track.
Quick Fixes
Common Issues & What to Do
Poking Wire
Push the wire flat with the eraser end of a pencil, or cover it with orthodontic wax. If it still pokes, call us.
Loose Bracket
If the bracket is still on the wire, leave it in place and cover it with wax if it is irritating. Call us to schedule a repair.
Lost or Broken Aligner
Wear your previous aligner, or move to the next one if we have advised it, and call us so we can order a replacement.
Sore Teeth
Some tenderness is normal after adjustments or a new aligner. Over-the-counter pain relievers and soft foods help.
Mouth Sores
Rinse with warm salt water and use wax to cushion brackets. Sores usually heal within a few days.
Loose Band or Appliance
Save any pieces that come off and bring them to your appointment. Call us to let us know.
When to Call
Call Us Right Away If…
- A wire or appliance is causing pain you cannot relieve at home
- An appliance is loose and could be swallowed or inhaled
- You have had an injury to the teeth or mouth
- Something just does not feel right and you are worried
When in doubt, call or text (212) 688-4663. We would always rather hear from you.
Sutton Place · Midtown East
We’re Here to Help
Call or text our office and we will get you comfortable and back on track.
440 East 57th Street, Suite 1A · New York, NY 10022